Connected workflow

MCN Flow

A more connected operating system for businesses that need assignment, follow-up and management visibility to happen consistently.

Start with Diagnose View Pricing

Automation Flow Map

Inquiry

Form submitted. Lead captured.

Qualify

Fact-find completed automatically.

Assign

Right person gets the case.

Follow-Up

WhatsApp / call task is triggered.

Dashboard

Management sees what moved and what stalled.

Fit

For workflows that must keep moving.

Flow is where structure becomes action. It is the most practical level for many growing teams.

Good fit if…

Leads or jobs move between people
Follow-up depends too much on memory
Managers need a live view of progress

What it includes

Everything in Core
Assignment / routing logic
Follow-up automation
Task / action triggers
Management dashboard

Typical workflow

Connected from start to follow-up.

Flow is visually different because the key value is movement, not just tracking.

01InquiryCapture request.

02Fact-FindQualify fast.

03CRMCentralise the record.

04AssignRoute to owner.

05TriggerLaunch follow-up action.

06ManageSee progress in dashboard.

Investment

From RM4,880

Maintenance from RM780/mo

Start with Business Diagnose →

MCN Flow Maintenance — 2 minor changes / month
Maintenance from RM780/mo. Bug fixes and issue resolution are included and do not use the monthly minor-change allowance. Unused minor-change requests do not roll over. New modules, new integrations, workflow redesigns, database restructuring and substantial UI redesigns are quoted separately.

Third-party costs are not included unless explicitly stated.
Examples may include WhatsApp API, AI usage, hosting, messaging, CRM/software subscriptions, email services and other external platforms or usage fees.